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Terms & Conditions

Leiphamstay's terms and conditions cover account requirements (must be 18+, accurate identity), the nature of bookings as limited licenses, guest responsibilities (respecting house rules, approved guest numbers), host obligations (accurate listing details, consent for booking changes), and payment terms. Key policies include host damage protection, guest refund processes, and details on service animal exceptions for pet restrictions. 

Key Aspects of Leiphamstay India's Terms and Conditions

  • Who Can Use Leiphamstay:

    • You must be at least 18 years old to create an Leiphamstay account, host, or book.

    • Accounts must accurately reflect the owner's identity.

    • Affiliation with dangerous organizations is prohibited. 

  • Bookings & Stays:

    • A booking is a limited license to occupy the accommodation; the host retains the right to re-enter for reasonable, permitted reasons.

    • You cannot exceed the maximum number of guests allowed.

    • You are expected to respect the check-in/check-out times and ask the host for approval for any changes. 

  • Host Responsibilities:

    • Hosts must provide accurate listing details, including accurate location information and descriptions of the accommodation type, size, and privacy.

    • Hosts must get prior consent from the guest to change accepted booking details like dates or price. 

  • Guest Responsibilities:

    • Respect house rules, including no-smoking and pet policies, and inform the host of any pets (noting that service animals are not considered pets).

    • Respect the approved number of guests and avoid disruptive gatherings. 

  • Financial Matters:

    • You need an account in good standing and accurate personal information to use payment services.

    • Leiphamstay reserves the right to refuse bookings, but you'll receive a full refund if your booking request is not accepted or expires.

    • Hosts are responsible for collecting GST from guests, which is then remitted to the tax authorities. 

  • Issues & Resolution:

    • Guests must report Reservation Issues within 72 hours to be eligible for a refund or rebooking assistance.

    • Hosts can initiate a Host damage protection reimbursement request for damages within 14 days of checkout, which is then reviewed by Leiphamstay.

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